The websites www.synetiq.co.uk and www.mygreenparts.co.uk (the “Website”) are operated by SYNETIQ, a company incorporated in England and Wales (Company No. 11771655) whose registered office is at Bentley Moor Lane, Adwick-le-Street, Doncaster, DN6 7BD.
Parts purchased will comply with the Sale & Supply of Goods Act 1994 and be of “Satisfactory Quality” unless specified at the time of sale
SYNETIQ green parts are supplied with the following warranty depending on type of part:
Mechanical parts: 3 months
Electrical parts: 3 months
Non-mechanical and non-electrical parts: 12 months
Part-worn tyres: 3 months **
Batteries and high voltage components: 3 months
Only parts shown on your invoice/receipt are covered by the warranty. If any part supplied by us proves to be faulty during this period, it may be returned to us for an exchange. If no exchange is available within 48 hours a refund will be given.
Should you need to return a part. Simply contact us to let us know and return the part(s) in it’s original condition within 30 days of receipt. A refund will be processed upon receipt and examination of the item.
If you want to return a correctly supplied product, you must do so within 30 days of the invoice date. We will charge a 20% handling fee for processing the return. After 30 days, we won’t provide any refund.
Engines: Customers must state if ancillaries are required. If request has been made, stating complete engine wanted, this means head, block and sump, it does not mean with ancillaries as these may be sold separately, any ancillaries left on the engine e.g water pump, cam belt (We always recommend the fitting of a new cam belt and will require a copy of the receipt ) are given free of charge and are not covered by this Warranty
This Warranty is void if any part supplied has been tampered with in any way i.e seal broken, taken apart etc. Please note all parts supplied, are marked with our company stamp/initials, removal of these marks will invalidate your warranty.
No parts may be altered, modified or dismantled in anyway (except for routine service adjustment) without our permission. Failure to comply with these terms will invalidate your warranty.
Our warranty covers parts only. It does not cover any labour charges or from any fault arising from the fitting of this part. We will refund the price of the part in full but will not pay for any fitting charges. It is your responsibility to check that any part(s) supplied is correct prior to fitting.
All engines purchased must be fitted with a new timing belt/cam belt/chain and filled with new oil upon installation. Failure to follow this procedure will result in the warranty being rendered null and void. A receipt will need to be submitted to evidence this.
Gearboxes must be filled with new oil upon installation. Failure to follow this procedure will result in the warranty being rendered null and void.
Please ensure all goods are checked thoroughly before being signed for. Refunds are not always possible for goods that have been damaged whilst in transit. The words unexamined or unchecked on the delivery note/docket are not acceptable. We will not be held responsible for the refund of goods damaged in transit if they have been signed for as in good condition.
By accessing this website and/or placing an order, you agree to be bound by these terms & conditions. Title to the goods shall remain with us until paid in full with cleared funds.
